Recently, Battle Balm discontinued using PayPal as a payment method for our customers. This decision was made by PayPal with their statement that Battle Balm violated their "Acceptable Use Policy". We did not agree with this violation.
Battle Balm sells a CBD line of products on our sister website (BattleBalmCBD.com) due to the federal classification of schedule 1 drugs for non-FDA products. The confusion lies in the fact that CBD is legal at the state level, but the federal government cannot figure out what to do with national law pertaining to hemp and cannabis. This is a gray area that continues to affect many businesses in what is a considerable amalgam of regulatory inconsistencies and frustration on all sides.
After discussion with PayPal representatives and stating our case that the Battle Balm CBD product website and payment portals were separate from the standard Battle Balm website, PayPal still deemed it necessary to disable all of our PayPal accounts related to both Battle Balm and Battle Balm CBD.
We apologize for any inconvenience caused by this. We do not feel as if PayPal caused us irreparable damage or incapacitated us in any way. Their extremely conservative approach was to protect themselves legally. We assure you, the customer, that we will do our best to maintain your ability to access the highest quality THC-free CBD topicals in the industry.
If you need an alternate payment solution, please let us know and we will be happy to help!
Dylan Jawahir, L.Ac., L.M.T.
Founder & CEO