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An athlete in a blue tank top and black shorts, after applying Battle Balm all natural & organic topical pain cream, crouches on stone steps beside a park path, tying his shoelaces and preparing for a run. An athlete in a blue tank top and black shorts, after applying Battle Balm all natural & organic topical pain cream, crouches on stone steps beside a park path, tying his shoelaces and preparing for a run.

Truemed Official HSA/FSA Partner

SAVE UP TO 30%

USE YOUR HSA OR FSA PRE-TAX DOLLARS TODAY!

100% All Natural

Clinically Tested

Created by a Pain Professional

Trusted by DOs, MDs, PTs, MTs, DCs, & LAcs

Rated 4.8/5 by 1,000+ Killer Reviews

Frequently Asked Questions about HSA, FSA & Battle Balm Purchases

HSA/FSA & Battle Balm® FAQ

What is an HSA/FSA account?

An HSA or FSA is a tax-advantaged way to set aside money for eligible healthcare expenses, such as copays, prescriptions, dental care, eye care and certain over-the-counter medical products.

  • HSA (Health Savings Account): Available with qualifying health plans. You own the account, unused money rolls over each year, and the account stays with you if you change jobs.
  • FSA (Flexible Spending Account): Offered through an employer. You contribute through payroll, but unused funds may expire at the end of the plan year unless your employer allows a carryover or grace period.

Both accounts can reduce the after-tax cost of healthcare because qualified expenses are paid with tax-advantaged dollars. Eligibility and covered expenses depend on IRS and plan rules.

An HSA or FSA is a tax-advantaged way to set aside money for eligible healthcare expenses, such as copays, prescriptions, dental care, eye care and certain over-the-counter medical products.

  • HSA (Health Savings Account): Available with qualifying health plans. You own the account, unused money rolls over each year, and the account stays with you if you change jobs.
  • FSA (Flexible Spending Account): Offered through an employer. You contribute through payroll, but unused funds may expire at the end of the plan year unless your employer allows a carryover or grace period.

Both accounts can reduce the after-tax cost of healthcare because qualified expenses are paid with tax-advantaged dollars. Eligibility and covered expenses depend on IRS and plan rules.

Can I just use my HSA or FSA card at checkout?

You can try it, but your FSA card will probably not go through successfully.

In order to improve the chances of success, Truemed helps by having you fill out the short questionnaire and giving you the LMN you need for purchases to be compliant.

We strongly encourage you to make purchases with your normal credit card or debit card, then submitting for reimbursement for the best likelihood of success.

You can try it, but your FSA card will probably not go through successfully.

In order to improve the chances of success, Truemed helps by having you fill out the short questionnaire and giving you the LMN you need for purchases to be compliant.

We strongly encourage you to make purchases with your normal credit card or debit card, then submitting for reimbursement for the best likelihood of success.

What is Truemed?

Truemed is a payment and eligibility platform that helps qualified customers use HSA or FSA funds for certain health-related purchases. It is not an HSA/FSA administrator or insurance company.

Truemed is a payment and eligibility platform that helps qualified customers use HSA or FSA funds for certain health-related purchases. It is not an HSA/FSA administrator or insurance company.

Are there any hidden fees when using Truemed for purchasing Battle Balm®?

There is no additional cost to you! Pretty awesome, right?

There is no additional cost to you! Pretty awesome, right?

How do I save money when I use my HSA/FSA account?

Using an HSA or FSA saves money because you pay eligible healthcare expenses with tax-advantaged dollars instead of ordinary after-tax income.

Suppose you spend $1,000 on eligible medical expenses:

  • Without an HSA/FSA, you may need to earn roughly $1,300 before taxes to have $1,000 available.
  • With an HSA/FSA—and an assumed combined tax rate of 25%—contributing and spending that $1,000 could save you approximately $250 in taxes.

Your actual savings depend on your income, state taxes and how contributions are made.

Using an HSA or FSA saves money because you pay eligible healthcare expenses with tax-advantaged dollars instead of ordinary after-tax income.

Suppose you spend $1,000 on eligible medical expenses:

  • Without an HSA/FSA, you may need to earn roughly $1,300 before taxes to have $1,000 available.
  • With an HSA/FSA—and an assumed combined tax rate of 25%—contributing and spending that $1,000 could save you approximately $250 in taxes.

Your actual savings depend on your income, state taxes and how contributions are made.

What happens when I purchase Battle Balm® with my HSA/FSA card?

Our partnership with Truemed allows them to streamline our purchase process for you to save money!

These are the basic steps for the HSA/FSA eligible product purchases:

  1. The customer completes a short health questionnaire.
  2. An independent licensed clinician reviews the answers.
  3. If medically appropriate, the clinician issues a Letter of Medical Necessity (LMN).
  4. The customer either pays directly with an HSA/FSA card or pays normally and requests reimbursement using the LMN and receipt.

Our partnership with Truemed allows them to streamline our purchase process for you to save money!

These are the basic steps for the HSA/FSA eligible product purchases:

  1. The customer completes a short health questionnaire.
  2. An independent licensed clinician reviews the answers.
  3. If medically appropriate, the clinician issues a Letter of Medical Necessity (LMN).
  4. The customer either pays directly with an HSA/FSA card or pays normally and requests reimbursement using the LMN and receipt.
Do I get automatic approval with my Battle Balm® purchase?

Here's where people can get confused. Battle Balm is purchased by people with & without medical necessity. The need for our products depends on you and your account administrator!

Approval is not automatic. Eligibility depends on the customer’s medical needs, the individual product and the HSA/FSA plan’s rules. The account administrator ultimately determines whether a reimbursement is accepted. General wellness purchases without a medical purpose usually do not qualify under IRS medical-expense rules.

Here's where people can get confused. Battle Balm is purchased by people with & without medical necessity. The need for our products depends on you and your account administrator!

Approval is not automatic. Eligibility depends on the customer’s medical needs, the individual product and the HSA/FSA plan’s rules. The account administrator ultimately determines whether a reimbursement is accepted. General wellness purchases without a medical purpose usually do not qualify under IRS medical-expense rules.

What is LMN? What is a Letter of Medical Necessity?

A letter of medical necessity (LMN) is a letter written by your primary care physician that verifies the services or items you are purchasing are for the diagnosis, treatment, or prevention of a disease or medical condition.

This letter is required by the Internal Revenue Service (IRS) for certain eligible expenses.

A letter of medical necessity (LMN) is a letter written by your primary care physician that verifies the services or items you are purchasing are for the diagnosis, treatment, or prevention of a disease or medical condition.

This letter is required by the Internal Revenue Service (IRS) for certain eligible expenses.

How long after I make a Battle Balm® purchase will it take for my LMN?

It usually takes 24-48 hours for you to get your LMN via email. If you don't see it, check the spam folder. If you still don't see it, reach out directly to Truemed: support@truemed.com

It usually takes 24-48 hours for you to get your LMN via email. If you don't see it, check the spam folder. If you still don't see it, reach out directly to Truemed: support@truemed.com

What happens if I don't have enough funds in my HSA/FSA account for the purchase?

You can submit for a partial reimbursement!

For example, if you purchase $60 in Battle Balm eligible products, but only have $25 in your HSA/FSA account, you can use up the rest of your HSA/FSA funds on the purchase. The balance of $35 would come from your normal credit card.

You can submit for a partial reimbursement!

For example, if you purchase $60 in Battle Balm eligible products, but only have $25 in your HSA/FSA account, you can use up the rest of your HSA/FSA funds on the purchase. The balance of $35 would come from your normal credit card.

Do I need to use Truemed every time I make a purchase from Battle Balm®?

If you have already received an LMN for purchases with Battle Balm, as long as your LMN is still valid (i.e. within 12 months of issuance), you do not need to complete the survey again.

If you have already received an LMN for purchases with Battle Balm, as long as your LMN is still valid (i.e. within 12 months of issuance), you do not need to complete the survey again.

What happens if my administrator rejects my HSA/FSA payment?

The first thing to do would be to contact Truemed: team@truemed.com so they can help you understand why it was rejected.

HSA/FSA plan administrators usually have requirements for you to be approved. Truemed specializes in helping you get the right documentation in order to be approved!

The first thing to do would be to contact Truemed: team@truemed.com so they can help you understand why it was rejected.

HSA/FSA plan administrators usually have requirements for you to be approved. Truemed specializes in helping you get the right documentation in order to be approved!